Service Titan Administrator

We are hiring a ServiceTitan Integration Specialist for our client — a US-based, PE-backed multi-brand platform in the roofing and exteriors industry with nine operating brands across 60+ locations. This is not a maintenance seat. Our client is looking for a builder who wants to own ServiceTitan end to end and help make the environment measurably better.

You will share accountability for how ServiceTitan is configured, integrated, adopted, and improved — turning the needs of nine distinct brands into one governed, scalable configuration that still respects each brand's identity. You will work with US-based leadership, brand teams, and vendors, and you will present to stakeholders on camera when the work calls for it.

What You Will Own • ServiceTitan, end to end. Configuration, workflows, roadmap, releases, and continuous optimization. • Integrations. Manage and maintain the connections between ServiceTitan and the broader tech ecosystem (Sage Intacct, Smartsheet, Zoho Desk, Microsoft 365). • New-brand onboarding. As the platform acquires companies, map their setup, migrate their data (including from AccuLynx), and stand them up in ServiceTitan. • Multi-tenant administration. Every ServiceTitan function across complex business units — each with its own setup, templates, and contracts. • Environment build-out. Business units, tags, skills, workflows, SBET/pricebook, templates, and reporting, delivered through a governed, tiered rollout. • Data + AI. Evaluate large data sets, clean and map data for migrations, catch quality issues, and use AI tools to work faster and sharper. • Requirements to reality. Gather needs, build a prioritized backlog, and ship against it with clear acceptance criteria. • Governance and adoption. Set the guardrails that keep nine brands coherent, then drive the training that makes it stick.