Service Worker (Night Shift)

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Requisition ID:  109622 

Share Our Purpose.  Be Yourself.  Feel Valued. 

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Job Description

Job Title:  $29.90/h - Service Worker (Night Shift)

Posting Start Date:  3/9/26

Job Description: 

Primary Role

Responsible for service tickets, meter installation, meter change outs, cleaning vehicles and collection distribution samples.

This position is for night shift (Monday through Friday, 10a-6:30p).

Key Accountabilities

Occasionally installs meters and change outs which include the following:

Frequently turns water on/off which include the following:

Occasionally performs computer work which includes the following:

• Uses laptop in van to record each stop. Trunk rotation, neck flexion and input via computer keyboard for short periods. May run reports in the morning at the office Seated task using computer keyboard and mouse. Tools used are laptop and desktop computer. (%) As needed, cleans truck which include the following: Removes all tools from the back of the truck. Lifts up to 30# from waist height and carrying a short distance, trunk flexion and forward reaching. Cleans mud from inside of vehicle, forward reaching, grasping, elbow flexion and extension, trunk flexion, side bending. Tools used are cleaning supplies.

Key Acct. Cont.

Frequently maintains hydrants/valves which include the following:

• flush wrist deviation and forearm rotation. May need to use a cheater pipe. Lubricates the treads, trunk flexion and forward reaching. Uses key (30 #) to open/close the valve. Holds onto handle at waist height and turns valve. Heavy grasp, wrist deviation and elbow flexion/extension with shoulder flexion and internal/external rotation. Uses pry bar to open lid to the valve. Kneels on the asphalt. Heavy grasping of pry bar, wrist deviation and elbow flexion and extension, trunk and neck flexion. Tools used are hand and air tools, pry bar, key (30#), utilize hand held and truck mounted valve turning equipment.

Collects distribution samples which include the following:

• Visits customer locations and conducts a variety of water quality analysis. Turns on faucet to conduct tests and collects water samples from each location. Records test results with pen and paper.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

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American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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