Services ISR Engineer

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Date: 14 Aug 2026

Location: Charleroi, BE

Company: Alstom

Services ISR Engineer

Responsabilities:

• Identifies and monitors constantly workload forecasts for the ISR work-packages and in charge of and secures adequate staffing of project ISR and Service Engineering teams
• Manages the development and synthesis of customer requirements in compliance with applicable reference libraries
• Review the ISR management plans for the projects of involvement
• Assure the application of the ISR Design Reviews
• Produces project ISR WP KPI dashboard in line with Product Line Services guidelines
• Coordinates with other Métier or Function teams within new build projects for the implementation of the ISR process
• Coordinates/consolidates contributions to delier to key stake holders ( ISR representatives in Lead Unit sites)
• Ensures coordination of all ISR domains, along with allocated resources, contributing to the achievement of projects obligations on the full ISR scope (LSA, Training, Documentation, Special Tools and Spare parts)
• Monitors Planning, cost and quality of the ISR Elements according to the ISR management Plan and provides corresponding reporting to new build projects and local ISR management
• Executes delivery of the ISR elements during tender and project phase with respect to ISR management Plan and QCD.
• Assure the delivery on quality and on time of the Special Tools designed by ISR Special Tools Technicians.
• Contribute with regular participation to meetings with internal Customer by presenting delivery plans, risks and potential riskly/blocking points
• Ensures Interfaces with internal customers for ISR deliverables on new build projects (be the customer voice in projects)
• Ensures production of REX reports upon completion of ISR work-package execution, with a focus on updating the applicable ISR Reference Library, identifying needs for process improvements, and proposing possible best practices to be adopted.
• Ensure ad-hoc production of ISR QCD commitment on tenders
• Assure the OTD of Digital modules for Maintainers

Educational Requirement:

Engineering University Degree or University Degree + exprience within service engineering.

Experience

Mandatory:

• Technical knowledge on maintainability aspects, ideally on Railways applications
• Minimum 1 year experience (Engineer) on Services engineering WP management on projects (RS, D&IS)
• English (working level as a minimum)
• French: Fluent
• Working in diverse and international environment
• Experience in ISR - Process, Standards & Tools
• Experience in development of Digital (e-learning) Modules for maintenance

Competencies and Skills:

Leadership: 

• Managing diversity

• Communication Skills

Technical: 

• General technical knowledge
• Product technical maintainability knowledge
• Define, plan and pilot ISR activities
• Serviceability follow-up/improvement
• General railway services knowledge
• Digital Modules developpment knowledge

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