Shelter Partnerships Coordinator - Richmond VA

•    Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers as well as to the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict. •    Coordinate and conduct shelter partner support activities including working directly with shelter staff on a day-to-day basis as needed on sustainable lifesaving programs in accordance with partnerships, MOUs or contracts, including participating in direct, hands-on lifesaving work. •    Lead and empower volunteers and volunteer teams in support of programs with the goal of utilizing volunteers to the greatest extent possible to expand Best Friends lifesaving capacity; deliver and lead superior customer service. •    Serve as a mission ambassador, representing Best Friends’ mission and vision within partner shelters; supporting training, mentoring; participate in developing resources for partner shelters on proven programs support their success in achieving no-kill; support the maintenance of statistics within targeted partners shelters. •    Develop comprehensive knowledge of Best Friends’ and community partner programs to best match individuals and organizations to opportunities to support lifesaving or deliver or receive services. •    Assist or oversee the creation of engaging content for social media platforms, to include creation and/or editing of written, video, and photo content. Work collaboratively with other departments and marketing teams to identify engagement opportunities with social media and PR to support lifesaving outcomes and programmatic needs at the center. Represent Best Friends in media relations when requested and ensure to maintain Best Friends’ voice across all communications. •    Assist other teams in providing basic care such as feeding, cleaning, walking, and medicating animals housed or transported within Best Friends’ vehicles, buildings, or facilities; follow all policies and local standard operating procedures when completing daily functions to ensure health and safety standards are upheld. •    Work collaboratively with and assist Best Friends’ team members in all areas of operations to develop, evolve, and implement efficient processes to achieve lifesaving goals; follow policies, procedures, and task lists, including accurate and timely communications, work completion, data entry, and recordkeeping. •    Responsible for maintaining a safe workplace, valuing, and modeling safe work practices, adhering to organizational safety practices and rules, and communicating about unsafe practices and conditions.