Senior Associate - Lead SRE Engineer

Location Designation: Hybrid - 3 days per week 

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

Join Strategic Capabilities and collaborate with a winning team developing and executing game-changing business strategies, informed by cutting-edge data and competitive insights. Fuel business growth through smart acquisitions, innovative partnerships, and impactful technology integration. Leverage AI and strategic data management to bring ideas to life, all while ensuring effective governance and project management.

Job Description:

We are looking for a skilled Platform Engineer alias Site Reliability Engineer to join our Artificial Intelligence and Data (AI&D) group, focusing on managing AWS Infrastructure for our integration platform team. The role involves managing and optimizing AWS Infrastructure and native services using Terraform. The ideal candidate will have a strong background in AWS services, with knowledge on various deployment options and using MuleSoft and microservices architecture hosted on the AWS ecosystem, with a passion for automation using AI/ML frameworks, scalability, and reliability. 

This role requires ability to consistently communicate across multiple channels (Teams, emails, meetings, conversations), proactively identifying blockers and escalating as needed, organizational skills to support the team in maximizing its performance and ensuring successful delivery of projects.

Key Responsibilities:

• Platform Implementation & Configuration:

  • Design, implement, and manage infrastructure on AWS for MuleSoft, microservices on EKS and various other AWS services.
  • Configure monitoring and alerting tools to ensure real-time detection of issues, bottlenecks, and system anomalies.

• Maintenance & Upgrades:

  • Apply patches, upgrades, and configuration changes to ensure all services remain up-to-date and secure.
  • Maintain AWS infrastructure including EC2, S3, RDS, EKS, Load balancers, and VPCs to support the hosting environment.
  • Conduct regular system backups, disaster recovery drills, and security audits.

• Operational Excellence:

  • Proactively identify opportunities to automate processes related to deployments, scaling, and incident management using AI/ML frameworks
  • Troubleshoot production issues, debug failures, and resolve platform bottlenecks. Identify opportunities to use AI/ML frameworks and implement them.

• Security & Access Management:

  • Ensure compliance with security best practices, managing platform access using AWS IAM and ensuring correct role-based permissions.
  • Secure communication between MuleSoft, microservices, and other AWS services through proper configuration of firewalls, security groups, and networking.

• Monitoring & Performance Tuning:

  • Set up detailed monitoring using tools like CloudWatch, Prometheus, Grafana, ELK, and other relevant tools to track platform performance and health.
  • Optimize performance across all services and ensure system uptime and availability.

• Capacity Planning:

  • Monitor system capacity and performance metrics, forecast future needs, and implement strategies for scaling and load balancing.

• Collaboration:

  • Work closely with development teams to integrate new features, provide feedback on design and architecture, and ensure smooth deployment processes.

• Documentation:

  • Maintain comprehensive documentation for infrastructure, processes, and incident management.

Qualifications:

• Experience:

• 7+ years of experience in a Site Reliability Engineer or similar role, with a strong background in AWS services and infrastructure

• Extensive experience with various AWS services and related tools.

• Strong background in deploying and managing microservices architectures in AWS using Kubernetes (EKS) and Docker.

• Experience with CI/CD tools and practices, including pipeline development, automated testing, and infrastructure as code (IaC).

• Technical Skills:

• Proficiency in AWS services such as EC2, S3, RDS, Load balancers, and others.

• Experience with containerization and orchestration tools like Docker and Kubernetes.

• Strong knowledge of scripting and automation tools (e.g., Python, Bash, Terraform, Ansible).

• Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI).

• Understanding of MuleSoft Runtime Fabric, API gateways, and hybrid integrations.

• Knowledge of network protocols, databases, and distributed systems. Experience with multi-cloud environments.

• Soft Skills:

• Strong problem-solving skills and the ability to troubleshoot complex issues in distributed environments.

• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.

• Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. A master’s degree is a plus.
• Certifications:

Required:

• • AWS Certified Solutions Architect – Associate

Preferred/Optional:

• • AWS Certified DevOps Engineer.
  • Certified Kubernetes Administrator (CKA).

Pay Transparency

Salary Range: $124,000-$177,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview 

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. 

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. 

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. 

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 94413

About NY Life Insurance Company

Diversity & Humanity–two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Required Legal Notices – All Candidates Please Click Here

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