Slovak Speaking Customer Service for IT Company in Greece

Patrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a Slovak Speaking Customer Service Representative for a leading IT company based in Greece. This position is perfect for individuals looking to leverage their language skills in a dynamic and innovative environment while providing exceptional support to Slovak-speaking clients.

Responsibilities • Provide outstanding customer service to Slovak-speaking clients via phone, email, and chat, addressing inquiries related to IT products and services. • Assist clients with technical issues, product information, and general customer support. • Guide customers through troubleshooting processes and provide effective solutions to enhance their experience. • Document all customer interactions and maintain accurate records for follow-up and reporting. • Collaborate with technical teams to resolve customer issues and improve service delivery. • Stay informed about the latest IT solutions and company offerings to provide accurate information to customers. • Handle customer feedback and complaints professionally, ensuring a high level of customer satisfaction.