Smart Senior (CSO)

Location: 

Kowloon City, Kowloon, HK

Brand:  HSBC

Area of Interest: 

Closing Date:  Office Worker

Date:  15 Jul 2026

Job description

GCB 8

We are currently seeking a high calibre professional to join our team as a Smart Senior (CSO).

In this role you will: 

• Greet and welcome all of the customers
• Provide counter service at community counters
• Direct customers to the appropriate service counter or staff member, and promote the usage of self service banking terminals
• Answer general customer enquiries
• Carry out ad hoc administration tasks as required

To be successful you will need: 

• Experience in counter or branch operations much preferred
• Service oriented approach and with the capacity to maintain a cheerful, positive and enthusiastic attitude
• Fundamental level of computer literacy
• Strong interpersonal and communication skills
• Basic verbal proficiency in English and Cantonese, with knowledge of Putonghua preferred

Opening up a world of opportunity

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

• Accessibility

• HSBC Data Privacy Notice

• Online Security

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