Software Engineer/Tech Operations Lead (Contract)

We are hiring a senior, highly self-directed Software Engineer/Tech Operations Lead to take our mobile platform from 80% complete to production-ready and fully operational. This is a finisher role, not a junior or support position. Your primary responsibility is to ship the remaining work, stabilize the platform, and help operationalize it so the business can scale. You will work independently, report directly to the CTO, and partner closely with the VP of Operations. We operate with minimal supervision, high trust and clear expectations around deliverables. This role is well-suited for experienced engineers in the Americas who are comfortable owning outcomes, communicating clearly in English, and working in a fast-moving, KPI-driven environment. What Success Looks Like (First 60-90 days) • Move the platform from "mostly complete" to production ready, with a clear launch path. • Complete and stabilize the remaining 20-25% of required functionality. • Support mobile app deployment workflows (iOS/Android), including release readiness and production debugging. • Deliver at least one documented end-to-end provider or client platform integration. • Reduce operational friction by translating technical capabilities into repeatable workflows.

Key Responsibilities • Own final-stage platform delivery: missing features, performance improvements, and production readiness. • Design, build, and maintain backend and/or full-stack application components. • Support live operations: environment configuration, deployments, monitoring and debugging. • Translate business and operational needs to reliable technical solutions. • Collaborate with the CTO on architecture and roadmap sequencing, with a bias toward execution. • Partner with the VP of Operations to improve workflows, automation, and platform reliability. • Lead technical discovery and onboarding for new client or provider platforms integrations. • Interface directly with partners or clients to surface requirements and integration risks early. • Proactively document integrations and operational handoffs to prevent downtime. • Manage your own priorities, timelines, and deliverables in an outcome-driven environment.