Solutions Architect - Payments

Attributes We Value: We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

Who you are: As a Solutions Architect within the Solutions Engineering team, you will work closely with our commercial leaders, regional GMs, CTO, Product leadership, and cross-functional stakeholders to shape winning technical strategies for our most strategic enterprise clients. You will lead the full pre-sales discovery process, translate complex requirements into scalable architectural designs, and guide customers in unlocking the full value of Airwallex’s technology. This role places a strong emphasis on technical solutioning, executive engagement, and GTM enablement while maintaining hands-on, engineering-level involvement where needed to drive customer success. Beyond architecture and advisory, you will also take ownership of the end-to-end integration journey for high-impact strategic accounts, ensuring that the solutions you design are implemented correctly, on time, and in alignment with best practices. Working closely with Product and Engineering, you will support customers through their technical onboarding, troubleshoot complex API interactions, and ensure seamless integration outcomes. You will serve as the trusted technical partner across the entire sales and delivery lifecycle, leading discovery, designing compliant and scalable payment solutions, delivering compelling product demonstrations, and advising on architectural and operational decisions. Your expertise in multi-system API integrations and payments technology will be instrumental in shaping our technical narratives and delivering world-class customer experiences. As part of a rapidly expanding global team, you will contribute to the evolution of our solution frameworks and be pivotal in driving successful implementations and go-lives for enterprise customers.

Minimum qualifications:

• Bachelor's degree in a STEM discipline, with strong academic achievements
• At least 10 years of experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise or payments company
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
• Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
• Strong problem-solving mindset, comfortable working with customers, partners, and the Airwallex Engineering team to develop new products and solutions
• Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.)
• Experience integrating RESTful APIs into web applications

Preferred qualifications:

• Knowledge of the payments domain / financial services will be advantageous
• Passionate about learning and actively seeks out knowledge
• Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles
• Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels