Specialist, Supplier Quality Engineering & Assurance

City:  Bangkok

Country/Region:  TH

Application Deadline:  Until Hired

• Ensuring that a manufacturing facility's suppliers, materials, processes, and final products are robust, on-time delivery and meet production quality.
• Execute and support new OEM/ODM products, and new raw material purchase from outside.
• Ensure inspection system develop to fulfil requirement and aligned between supplier and Pandora.
• Develop supplier and in-bound inspection processes.
• Manage improvement project, and strategic initiative.

Key Responsibilities

• Supplier & Material Qualification: Lead and execute the qualification process for new materials, gemstones, and ODM/OEM suppliers to ensure readiness for mass production. Monitor progress and provide summary reports for each product launch.
• Supplier Training & Capability Building: Deliver technical and quality management system training to suppliers during the development phase to enhance technical capability and quality performance.
• Quality Issue Resolution: Ensure timely resolution of quality issues identified during development phases.
• Quality Standards & Inspection Development: Collaborate with stakeholders to develop quality standards, criteria, and inspection methods, and effectively communicate these to suppliers and internal teams.
• Specification & Regulatory Compliance: Train suppliers on product specifications and regulatory requirements, providing technical support as needed.
• Performance Data Utilization: Leverage quality performance data to support supplier evaluation and selection processes.
• Quality Alert Coordination: Act as the coordinator for quality alerts between Pandora and suppliers when issues arise during development.
• Supplier Development & Improvement: Manage supplier improvement and development programs, ensuring adoption of industry best practices such as Process Capability, SPC, FMEA, Error Proofing, and 8D problem-solving.
• Inbound Process Improvement: Lead inbound quality improvement projects with suppliers and Pandora teams.
• Strategic Alignment: Translate company goals into actionable metrics for the Supplier Quality team and drive cross-functional quality improvement projects.

Qualifications

• Bachelor’s degree or above in Bachelor’s degree or above

• A minimum of 5 years’ experience on Supplier Quality/Incoming Quality Control/development task

• Is self-motivated and hungry enough to work hard; willing to change

• Experience in Quality System and Quality Control process

• Understanding of quality standards required in the Jewelry industry

• Understand in raw material process and apply quality system to supplier

• Strong and detailed technical knowledge in Product Development process

• Strong ability to lead, motivate and facilitate group

• Familiarity with APQP, PPAP, LAR, Gage R&R and Process capability study

• Pandora Group

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