Sr. Director, GTM Process & Operations

Minimum Qualifications:

• 15+ years of professional experience, with 8+ years leading Sales Operations, GTM Operations, or Revenue Strategy functions in a high-growth B2B SaaS or enterprise technology environment
• Proven success managing global, multi-layered teams across process design, field enablement, and SLA-driven shared services operations
• Deep expertise in the Salesforce ecosystem (SFDC, CPQ, CLM) and how it supports GTM business processes
• Experience defining business requirements and outcome metrics that drive technology investment decisions in partnership with IT or Engineering counterparts
• Demonstrated ability to drive executive alignment through data, manage competing priorities, and communicate across technical and business audiences

Preferred Qualifications:

• Experience leading a GTM operations team through an AI adoption transition — owning field adoption, business results, and use case validation, with technology delivery handled by a partner organization
• Track record of working directly with business users without intermediary layers — building credibility as both a domain expert and an operational partner
• Demonstrated ownership of operating metrics, field productivity programs, or a GTM transformation initiative where business outcomes were the primary measure of success
• Experience translating ambiguous GTM strategy into structured requirements that a technical team can architect and deliver against
• Executive presence and credibility with peer VPs and SVPs — able to represent the business clearly and hold the line on requirements without drifting into technology ownership Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com