Sr. IT CCTV Operators Specialist

We are looking for a Sr. IT CCTV Operators Specialist to manage, monitor, and maintain CCTV systems across all locations, ensuring security, system uptime, and operational continuity. Key Responsibilities: • Monitor live CCTV feeds and ensure system uptime across all locations. • Perform daily system health checks (cameras, storage, recording). • Identify and report system issues, outages, or suspicious activities. • Retrieve CCTV footage for incidents and investigations. • Handle CCTV support tickets and resolve issues within SLA. • Troubleshoot hardware, software, and network issues (CCTV systems). • Perform upgrades (firmware/software) and escalate critical issues. • Conduct preventive maintenance and physical inspections. • Replace faulty equipment and support field operations. • Maintain system documentation, access control, and compliance records. • Coordinate with vendors for repairs, replacements, and support.