Student-Spanish-speaking Technical Support analyst

transcosmos (TCIS) Hajdú-Bihar, Hungary
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Spanish-Speaking Technical Support Analyst (Student Job)Smart Mobility Industry | Debrecen | On-site | Part-time Are you a university student fluent in Spanish and English? Looking for a flexible part-time job where you can gain international work experience while continuing your studies? Join our team and support customers of one of the world's leading smart mobility brands, helping users with electric scooters, mobile applications, and connected devices. As a Technical Support Analyst, you'll assist Spanish-speaking customers via phone, chat, and email while developing valuable customer service and communication skills in an international environment. What you'll do• Provide customer support in Spanish and English via phone, chat, and email. • Help customers with product features, mobile applications, and basic technical issues. • Troubleshoot Bluetooth connectivity and smart device-related questions. • Escalate more complex technical issues when necessary. • Document customer interactions accurately. • Deliver a positive customer experience.