System Administrator

Key Accountability -        Operating Systems: Windows, macOS, and basic Linux troubleshooting. -        Enterprise Applications: Hands-on experience managing and supporting Office 365, Active Directory, and enterprise collaboration tools (e.g., Teams, SharePoint, Zoom, VPN solutions, etc.). -        SCCM: Experience with deploying, managing, and troubleshooting SCCM for software distribution, patch management, and OS imaging. -        WSUS: Proficiency in configuring and managing WSUS for Windows updates. -        Citrix: Experience in supporting and managing Citrix environments (VDI, virtual applications, remote access solutions). -        Scripting: Proficiency in PowerShell, Bash, or other scripting languages for automation and administration. -        Project Management: Ability to manage IT projects, coordinate cross-functional teams, and oversee IT implementations. -        Networking: Basic knowledge of TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi, and VPN troubleshooting. -        IT Security: Understanding of endpoint security, antivirus software, multi-factor authentication (MFA), and access control policies. -        Helpdesk & ITSM Tools: Experience using ticketing systems -        IT Asset & Software Management: Knowledge of IT asset tracking, software licensing, and patch management best practices. -        Knowledge of cloud services (Azure, AWS, or Google Workspace). -        Knowledge of Windows 10 / WIN 11, Office 365, active directory, video conferencing, -        Familiarity with Problem Troubleshooting Techniques & Implementation of Automated Trouble Ticketing