Experience: 3-5+ years in IT support or systems administration, with strong MacOS experience in a fast-paced or startup environment.
Technical Proficiency: Comfort with endpoint management tools, MDM systems (e.g., Jamf), and troubleshooting across Mac hardware/software.
Organization: Highly organized with a systems-oriented mindset—able to track devices and inventory across multiple offices, beneficial if hands on experience with Oomnitza.
Execution Focused: Bias for action and ability to troubleshoot, solve problems, and follow through independently.
Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they’re in-office or remote.