Teller Part Time (20 hours)

• Deliver exceptional client interactions that emphasize accuracy, speed, problem resolution, risk mitigation, and personalized engagement. • Handle client transactional needs, including deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments. • Respond to client servicing requests such as account maintenance and service charge inquiries, applying product and procedural knowledge to resolve issues quickly and effectively. • Build, maintain, and grow client relationships through high-quality, personalized interactions, both in-person and via outbound phone calls. • Educate clients on digital solutions (mobile, online, and ATM banking) to promote convenience and self-service adoption. • Refer clients to internal business partners as financial needs are identified. • Support financial center operations, including opening/closing procedures, vault management, night depository, cash drawer setup, workstation preparation, and balancing. • Assist in managing operational loss through fraud detection, hold placement, seeking supervisory overrides as needed, and maintaining superior balancing standards. • Uphold all risk management, compliance, and security standards, maintaining operational and financial soundness. • Uphold professionalism standards, including appearance, demeanor, and workstation organization. • Actively manage the lobby by greeting, engaging, and directing client traffic. • Perform research, special projects, and other duties as assigned by management.