Career Opportunities: Transcription Officer (5883907)

Requisition ID 5883907 - Posted  - Southern - Fixed Term FT

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Transcription Officer!

• Based at Piki ki te Ao (Auckland), Whangarei, Christchurch or Dunedin
• 12 Month Fixed Term – Full Time, Shift work
• Multiple positions available

E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role

Transcription Services are an integral part of the Service Group. They are part of a nationally distributed group which provide transcript and dictation services to frontline staff for operational and court purposes.

The Service group is looking for engaged and highly motivated people to be part of a dynamic team in the Transcription Service Group. The environment is fast-paced and conscientious with each member ensuring quality of work is kept to a high standard.

You will work as part of the team reporting to the Transcription Supervisor, alongside other teams across the country.  You will have a clear focus on supporting both frontline staff and victims, while driving innovation and good quality practices in order to deliver on our business.

To meet the typing requirements, you must be able to manage your time in this fast paced and deadline driven environment. You will be highly motivated and a professional team player who can confidentially manage handling sensitive material.
 
Key Accountabilities:

• Ability to transcribe accurately from DVDs and audio recordings
• Work under pressure whilst managing conflicting demands
• Excellent grammar and spelling
• Outstanding written and oral communication skills
• Ability to plan and prioritise workload

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

• A high level of computer literacy - Microsoft Word is essential
• Exceptional keyboard skills including speed and accuracy
• Audio transcription experience is preferred
• A working knowledge of Winscribe would be advantageous
• Ability to work independently and as part of a team
• Must be comfortable handling potentially graphic and upsetting material with professionalism
• Maintain confidentiality with personal and sensitive information
• Strong organisational skills with the ability to multitask and meet deadlines
• This role requires you to work rostered shifts which will include early and late shifts, weekends and Public Holidays

This role is Individual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements

To view the position description for this role please copy and paste this link into a new browser:

Mo tātou | About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

To view more detailed information about our recruitment process along with further details about requirements please click below link:

 
Applicant Information Pack (External)

Tono ināianei | Apply now

If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing  and police vetting prior to any written offer being made.  

For further information on the application process, please copy and paste this URL:

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.  

Utu ā-tau | Salary

This position is covered by a collective agreement and salary will commence between $63,526 and $66,312 dependent on skills and experience relevant to the role.  

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process. 

Please note: Deadline for applications is 5:00 pm on Wednesday 13th May 2026. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact tracey.cheesman@police.govt.nz

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