Travel Security Manager - APAC

Openai Singapore, Singapore
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Nice to have:

  • Deeper operating experience in East Asia, or professional capability in an additional APAC language.
  • Experience applying ISO 31030 or a comparable travel risk management framework.
  • Practical experience using data, workflow automation, or AI-assisted tools to improve travel security operations, with appropriate validation and human oversight.

You might thrive in this role if you have:

  • 8+ years of directly relevant experience in corporate travel security or travel risk management, including recent ownership of a regional or global program. This role requires depth in travel security experience.
  • Demonstrated end-to-end ownership of travel security operations, including risk assessment, pre-travel preparation, high-risk travel, active-trip monitoring, traveler tracking, emergency assistance, incident response, and crisis support.
  • Substantial operating experience across multiple APAC subregions and the judgment to adapt global standards to different legal, cultural, infrastructure, and risk environments.
  • Proven experience leading significant traveler incidents and supporting complex, fast-moving crises involving incomplete information and multiple stakeholders.
  • Strong analytical skills and experience translating intelligence into clear recommendations, decision points, traveler communications, and operational actions.
  • Hands-on experience with travel management data, traveler tracking or mass communication platforms, medical and security assistance services, intelligence tools, and related workflows.
  • Experience managing external providers and working effectively across global, cross-functional, and geographically distributed teams.
  • Excellent written and spoken English, with the ability to brief senior leaders and communicate calmly and clearly with travelers under pressure.
  • Sound judgment, discretion, and the ability to operate independently while knowing when and how to escalate.