Utility Specialist

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Requisition ID:  109744 

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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

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About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.  American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

Job Description

Job Title:  $28.20/hr- Utility Specialist

Posting Start Date:  4/9/26

Job Description: 

Primary Role

Indiana American Water is seeking a motivated, team player who will share our goal of providing safe, healthy, and reliable services to our customers within Muncie, IN and the surrounding areas. As a Utiltiy Specialist, you will ensure the integrity of our field assets including pipelines, water mains, hydrants, meters, valves and more. This important role will work in the field, interact with customers, and perform hands-on repair and maintenance tasks that will help keep our water flowing.  

This role is responsible for installing and repairing of service lines, water mains, and hydrants.

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Key Accountabilities

• Frequently or occasionally operates backhoe which include the following: Drives equipment to work location. Steps up into backhoe. Bilateral upper extremity use operating hand controls. Forward reaching at waist height. Foot control operation. Gripping, neck rotation and neck flexion. Seat rotates. Vibration and jostling noted when operating machine. Tools used are backhoe.

Key Accountabilities (continued)

• Frequently maintains hydrants/valves which include the following: Flush hydrants uses a wrench to open/shut the hydrant. Grasping of the tool, wrist deviation and forearm rotation. May need to use a cheater pipe. Lubricates the treads, trunk flexion and forward reaching. Uses key (30#) to open/close the valve. Holds onto handle at waist height and turns valve. Heavy grasp, wrist deviation and elbow flexion/extension with shoulder flexion and internal/external rotation. Uses pry bar to open lid to the valve. Kneels on the asphalt. Heavy grasping of pry bar, wrist deviation and elbow flexion and extension, trunk and neck flexion. Tools used are hand and air tools, pry bar, key (30#), utilize hand held and truck mounted valve turning equipment.
• Occasionally controls traffic which include the following: Places cones and signs in the appropriate place.

Experience/Education

• High school diploma or equivalent certificate
• Water and/or wastewater licenses/certifications a plus

Travel Requirements

• Local travel within service territory
• Valid state driver's license required

Work Schedule

• Full-time, on-site
• Monday-Friday, 7:30am-4pm
• On-call responsibility

Competencies

Champions safety

Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

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American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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