Utilityperson

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Job Description

Utilityperson

At Hope Utilities, you can build more than a career - you can make a difference. Our employees deliver essential services that improve the quality of life for the communities we serve, and we are dedicated to creating a workplace where every team member can thrive.

We foster a safe, inclusive, and high-performing culture that supports your growth, well-being, and success both at work and at home. We encourage fresh thinking, embrace new ideas, and empower employees to challenge conventional approaches. When you join Hope, you'll be part of a team that values innovation, celebrates achievements, and invests in helping you reach your full potential.

POSITION SUMMARY

The UTILITYPERSON leads the crew and assists in performing a variety of skilled and semi-skilled duties and special assignments relative to the installation, operation, repair, and maintenance of natural gas infrastructure.

DUTIES & RESPONSIBILITIES:

Oversee crew activities, providing direction and guidance regarding work assignments, task execution, safety practices, etc.
Perform a combination of skilled and semi-skilled duties relative to the installation, operation, repair, and maintenance of equipment and facilities.
Assist in and provide direction regarding the installation, connection, and disconnection of large displacement, orifice, domestic, commercial, and industrial meters; make periodic and other required meter changes, conduct required inspections and tests of both commercial and residential facilities.
Assist in and provide direction regarding the installation of gas regulating and measuring stations.
Assist in and provide direction regarding the laying of new and replacement mains, and/or make service connections and install service lines on low, intermediate, and high-pressure pipelines.
Assist in and provide direction regarding repairs and servicing of main and service lines and other gas distribution facilities.
Investigate customer complaints pertaining to gas odors, fumes, and leakage using approved gas detection equipment as needed.
May operate power driving boring machine and/or power driven tapping and plugging machines on high-pressure lines.
Prepare records and reports as required using a variety of input methods (i.e., paper, electronic).
Follows appropriate standard operating procedures.
Promote good customer and public relations.
Maintain records documenting compliance with appropriate procedures and regulations.
Ensure all equipment is maintained in safe, functional, and compliant working conditions.
May perform other duties as required in higher or lower job classifications as appropriate based upon operator qualifications (OQs).
Follow all safety protocols and wear appropriate PPE (Personal Protective Equipment), complying with all OSHA, DOT, and company-specific safety regulations.
Participate in safety meetings, training, and emergency response drills as appropriate.
Identify and report unsafe conditions or potential hazards.

SUPERVISORY RESPONSIBILITIES

The team member in this role will:

Serve as an Individual Contributor without supervisory responsibilities.
Support and contribute towards team goals and objectives.

REQUIRED SKILLS & ABILITIES

Ability to effectively lead crew, providing daily direction and guidance regarding work assignments, safety protocols, etc.
Commitment to maintaining a respectful and safety-focused work environment.
Capable of performing job duties in compliance with environmental and regulatory requirements.
Ability to follow instructions and work collaboratively with crews, supervisors, and contractors.
Competence in using computers, mobile devices, and/or .eld technology for work orders and reporting.
Ability to recognize and respond to hazardous conditions and emergency situations, making safe, effective decisions under pressure.
Clear verbal and written communication skills for reporting hazards, incidents, and job progress.

EDUCATION & WORK EXPERIENCE

High School diploma or equivalent, required.
Must possess and maintain a class D driver's license with medical card.
Successful completion of required testing.

PHYSICAL REQUIREMENTS
The ideal candidate must be able to complete the following physical requirements of the job with or without a reasonable accommodation:

Ability to lift, push, and pull up to 53 pounds independently and to team lift heavier loads safely following established safety procedures.
Ability to walk, stand, bend, squat, kneel, and/or crouch for extended periods of time, at times in con.ned spaces and/or awkward positions.
Ability to climb ladders, stairs, etc. and appropriately maintain balance.
Ability to navigate uneven, rough, or sloped terrain in all types of outdoor environments and conditions. (e.g., construction sites, .elds, roadside, etc. with exposure to dust/dirt, insects, heat, cold, rain, snow, etc.).
Visual acuity to read site plans, maps, drawings, etc.
Adequate hearing to respond to traf.c and other job site hazards.
Ability to operate a company vehicle safely in accordance with safe driving principles and frequently get in and out of a vehicle throughout the workday.
Ability to properly utilize all required Personal Protective Equipment (PPE), including but not limited to safety glasses, gloves, hard hats, hearing protection, protective clothing, etc. and perform duties for extended periods of time utilizing appropriate PPE.

WORK CONTEXT

This is a full-time non-exempt hourly position.
Successful candidates will be expected to respond to emergencies, working Extended Day and Callout Overtime as needed, including after hours, weekends, and holidays.
This position will be required to report to the assigned City Plant.

SAFETY SENSITIVE

This is considered a safety-sensitive job and as such, is subject to random drug testing as required by the U.S. Department of Transportation (D.O.T.).

Information at a Glance

Requisition Id: 1104

Company Name: Hope Gas Inc.

Job Location: DAVISSON RUN CITY PLANT

Department: C&M

Employment Category: Union

Posting Start Date: 8/11/26

Utilityperson

POSITION SUMMARY

DUTIES & RESPONSIBILITIES:

SUPERVISORY RESPONSIBILITIES

The team member in this role will:

Serve as an Individual Contributor without supervisory responsibilities.
Support and contribute towards team goals and objectives.

REQUIRED SKILLS & ABILITIES

EDUCATION & WORK EXPERIENCE

High School diploma or equivalent, required.
Must possess and maintain a class D driver's license with medical card.
Successful completion of required testing.

PHYSICAL REQUIREMENTS
The ideal candidate must be able to complete the following physical requirements of the job with or without a reasonable accommodation:

WORK CONTEXT

This is a full-time non-exempt hourly position.
Successful candidates will be expected to respond to emergencies, working Extended Day and Callout Overtime as needed, including after hours, weekends, and holidays.
This position will be required to report to the assigned City Plant.

SAFETY SENSITIVE

This is considered a safety-sensitive job and as such, is subject to random drug testing as required by the U.S. Department of Transportation (D.O.T.).

We are people of deep and strong faith, who know right is right and wrong is wrong…and who care deeply about those we call family – including those we work alongside.

We are taught by our parents and grandparents to value and cherish the land we farm, the woods we hunt, the waters where we fish, and the fresh mountain air we breathe…and to ensure those treasures are left behind us for our children and their children – better than we found them.

Every day we wake up to the simple question: how can we bring more HOPE to the families and businesses we serve and create a better future for the generations that follow us?

At Hope Gas, our values – Faith, Family, and Integrity – are more than words. They are the foundation that guides how we serve our customers, support one another, and show up every day across West Virginia.

Hope Gas is a Local Distribution Company (LDC) that proudly provides gas service to approximately 140,000 residential, industrial, and commercial customers in 39 West Virginia counties. We monitor and maintain more than 7000 miles of pipelines that safely deliver West Virginia natural gas to many homes and commercial and industrial sites. We currently employ more than 600 employees working right here in our beautiful Mountain State with the sole purpose of staying true to our company’s mission and vision in West Virginia.

Learn more at HopeGas.com

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