Virtual Dental Front Office Receptionist Bilingual

We are seeking an experienced Virtual Dental Front Office Receptionist / Patient Care Coordinator to join a busy, patient-focused dental practice. This is an excellent opportunity for someone with strong U.S. dental front office experience who enjoys providing exceptional customer service, coordinating patient care, and supporting a fast-paced, multi-provider practice. The ideal candidate is bilingual (English/Spanish), highly organized, detail-oriented, and experienced with dental scheduling, insurance verification, and patient communication.

What We're Looking For We're looking for a dependable, patient-focused professional who enjoys helping patients, thrives in a collaborative environment, and takes pride in delivering outstanding service. If you have a strong dental front office background and enjoy working in a fast-paced virtual setting, we'd love to hear from you.

Key Responsibilities• Manage recall lists and proactively schedule patients for preventive and follow-up appointments. • Schedule, reschedule, and confirm patient appointments. • Answer inbound calls and assist with AI receptionist overflow. • Coordinate patient care and provide exceptional customer service. • Perform dental insurance verification and eligibility checks as needed. • Follow up with patients regarding recommended treatment plans after exams. • Contact and reschedule no-show or missed appointments. • Maintain accurate patient records within the practice management system. • Support additional front office administrative tasks as assigned. • Collaborate with multiple providers to ensure efficient scheduling and patient flow.