Work Methods and Procedures Specialist,
Apply NowWork Methods & Procedures Specialist, Expert - Flexible Location
Oakland, CA, US, 94612
Requisition ID # 173947
Job Category: Maintenance / Construction / Operations; Information Technology
Job Level: Individual Contributor
Business Unit: Technology & Security
Work Type: Hybrid
Job Location: Oakland; Eureka; Fresno; Paso Robles; Redding; Sacramento; San Jose; San Luis Obispo; San Ramon; Santa Rosa; Stockton; Watsonville
Department Overview
The Information Technology (IT) organization designs, develops, operates, and maintains the technology and telecommunications systems that enable PG&E to meet its commitment to providing safe, reliable, and affordable service to customers.
Position Summary
Supports IT Field Operations by providing Work Methods, Technical Support, Quality Control, Human Error Analysis & Investigation, and Training. Develops, designs, and maintains guidance documents that support Telecommunications field work.
PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint $122,000 - $158,000. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.
Bay Area Min: $ 122,000
Bay Area Max: $ 194,000
This is a hybrid position requiring work from a remote office and the assigned work location, with travel to other locations across the PG&E Service Territory based on business needs. The assigned work location is negotiable and must be within the PG&E Service Territory.
Job Responsibilities
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Collaborates with team or leaders to work on issues, projects or activities
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Provides technical expertise, historical perspective, industry standard, and regulation code requirements to improve safety, productivity and performance
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Handles high-level written work methods development with attention to deep dive analysis of work methods best practices
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Leads the development and review of guidance documentation
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Identifies improvements and makes recommendations to leadership
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Supports training development and delivery
Qualifications
Minimum:
- High School or GED-General Educational Development-GED Diploma
- 10 years Utility industry experience (electric or telecommunications)
- 5 years experience as Work Methods and Procedures Specialist, or other job-related
Desired:
- Associates Degree or equivalent experience
- Ability to travel within the PG&E service territory based on assignment and location
- Experience with MS-Microsoft Office applications-Access, Excel, OneNote, Outlook, PowerPoint, Publisher, SharePoint, Word, 2 years
- Electrical Technician Journey certification
- Record of Guidance Document Author training completion
- Telecommunications Technician or Communication Tech GC Journey certification
Purpose, Virtues and Stands
Our Purpose explains "why" we exist:
- Delivering for our hometowns
- Serving our planet
- Leading with love
Our Virtues capture "who" we need to be:
- Trustworthy
- Empathetic
- Curious
- Tenacious
- Nimble
- Owners
Our Stands are "what" we will achieve together:
- Everyone and everything is always safe
- Catastrophic wildfires shall stop
- It is enjoyable to work with and for PG&E
- Clean and resilient energy for all
- Our work shall create prosperity for all customers and investors
More About Our Company
EEO
Pacific Gas and Electric Company is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.
Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice
PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.
Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
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"PG&E" refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation.© 2019 Pacific Gas and Electric. All rights reserved.