Workforce Insights Manager

Location: 

Kowloon City, Kowloon, HK

Brand:  HSBC

Area of Interest: 

Closing Date:  Hybrid Worker

Date:  22 Jul 2026

Job description

We are currently seeking a high calibre professional to join our team as a Workforce Insights Manager.

In this role you will: 

• Produce impactful, data-driven narratives that successfully communicate insights for use at Asia & Middle East Management meetings and other senior leadership sessions
• Support the Head of Workforce Management and Operations Director for Asia & Middle East Technology in developing analytics to achieve end state workforce (location, shape and size of CIO Organisation)
• Provide strategic Asia & Middle East inputs to GCIO-wide workforce planning
• Identify and visualise Asia & Middle East workforce trends, patterns, and insights to inform action plans, decision making, and improvements to people metrics (e.g. D&I, attrition, tenured contractors)
• Use data-driven insights to drive Asia & Middle East workforce operational efficiencies
• Collaborate with the Asia & Middle East Workforce Management Pillar Lead, Operations Director and Operations Managers to understand their ongoing needs and develop appropriate insights and supporting narrative
• Act as SME within Asia & Middle East COO team for GCIO and Group data frameworks, applications and dashboards
• Ensure all insights are driven by an understanding of the Asia & Middle East, GCIO and bank-wide workforce strategy
• Collaborate with GCIO Workforce Management pillar to continuously improve workforce data, processes and insights across GCIO

 To be successful you will need: 

• Extensive experience in enterprise-scale analytics and insights design / creation

• Strong analytical and problem-solving skills, with a track record of driving results in complex, matrixed organisations

• Ability to synthesize complex information to support data-driven decision making for positive business outcomes

• Strong understanding of Technology workforce management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market

• Strong proficiency in data analysis tools and software

• Ability to develop and maintain long term relationships with highly critical stakeholders internally and externally

• Maintains expert knowledge of stakeholder requirements, competitor activities and market trends to influence future direction

• Understanding of the HSBC Group and its strategy, structures and processes

• Accessibility

• HSBC Data Privacy Notice

• Online Security

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